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Multi-Recipient Addresses (MRA) | ||||||||||||||||||||||||||||||||||||||||||||||||
| MRAs (Multi-Recipient Addresses) allow you to setup an email
address that will forward to one or more email addresses. This means that an
email sent to a MRA email will instead be received by the emails listed in
the MRA list. This is a usefull feature when more than one person is
responsible for email correspondences. This article will guide you through the process of a adding Multi-Recipient Addresses email accounts. You must first login to HELM control panel. Once you enter the control panel you will be presented with a window with the options shown below:  Click on Domains and you will be presented with the following page:  Click on your domain name as shown on the illustrations above. You will now be presented with a new window with the options shown below:  Next click on the Multi-Recipient Addresses button as illustrated above. You will now be presented with a new window similar to the one shown below:  To add a Multi-Recipient Addresses email account, click the Add New button as shown above. You will now be presented with a new window similar to the one shown below.  1- Enter the email name you want. (Please note: You cannot have any other email with the same name setup otherwise you will get the following error message: An email account with the same address already exists.) 2- Enter the recipient email addresses. Add one email address per line. (Max allowed 10) 3- Check or uncheck. If the catch all box is ticked, any email sent to your domain for which an email account does not exist will be received by this account. (eg: if you just have info@yourdomain.com and sales@yourdomain.com you will also receive through this account emails sent to anything@yourdomain.com) (Please note: if you tick this box you may as a result receive more spam emails as with this options ticked you will also receive email such as: anything@yourdomain.com) Click on the Save button to save this Multi-Recipient Addresses email account.
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